📖 Guide to Happy Tenants: Part 1

Measuring tenant satisfaction is your key to good business

Today's tenants want to live differently. People want freedom and a more mobile lifestyle. Choices are made based on sustainable values, and the sharing economy and communal lifestyles are becoming more mainstream. All this has a big influence on where and how we want to live.

Moreover, tenants expect to get good service from their landlords. And why wouldn't they? After all, a lease of your apartment is the longest – and most expensive – contract in our lives.

That's why you, as a property owner or operator, need to take tenant satisfaction seriously. Satisfied tenants mean longer leases for you, and at that in turn, means at least:

• Lower churn
• Better NOI
• Increased income.

By downloading the first part of the Guide to Happy Tenants, you will get:

• A good overview of the benefits of tenant satisfaction
• The best metrics and free tools to measure it
• A framework for a clear and long-term improvement process

…and much more.

Download guide

...and there's more to come!

In the later parts of the guide, we will tackle the topic of tenant satisfaction from different angles and give you more concrete tools to develop your own activities. Once you have subscribed to the first guide, you will automatically receive the following parts by email.